Social Media Monitoring Project Part 2: The Triumphs of the NFL's Crucial Catch Campaign. But, Are They Enough?
Recap: Three weeks ago, we looked at the National Football League’s social media dominance. The company has a large following on its various social media platforms and its overall peak interest in the groundswell is higher than its competitors. However, while the company is attracting more interest than its closest competitors, there is little evidence that the league is effectively interacting with its fans on social media. To go along with that, the NFL is still under scrutiny for its handling of a social justice protest by one of its former players, Colin Kaepernick back in 2016. Ultimately, the league must find a way to spread positive brand awareness and win over the Millennial and Generation Z folks that dominate the groundswell. That being said, today we will examine the NFL’s Crucial Catch campaign that promotes cancer awareness and support throughout the month of October. We will also consider some new goals for the company along with recommendations for how to reach them....